Root » Quality Policy » Goals


Vasp’s quality policy goals may be summarised as follows:

Improve services

  • Improve assistance to publishers (availability and efficiency)  
  • Improve information to publishers (detail and accuracy)

Improve processes

  • Reduce distribution claims
  • Reduce product defect claims
  • Reduce returns claims

Increase confidence within the company

  • Improve overall personnel satisfaction
  • Reduce the number of non-compliances

Increase confidence outside the company

  • Improve overall publisher satisfaction
  • Improve general evaluation of points of sale

Comply with company and legal requirements to safeguard all participating parties.

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